This was the first Winterlicious event that PNut and I attended, and I must say it was a MAJOR DISAPPOINTMENT. We went to the Old Mill Inn for lunch, and while it looked really nice and rustic from the outside/decor, the meal and service was actually quite terrible. Don't let the edited photos fool you!
Roasted chestnut blend; fresh thyme, birch creme fraiche & leek crisp
Mill House Poutine; sweet potato fritters, maple jus & southern Ontario tallegio
Malted Tempura Perch; sweet potato pont neuf & creamy coleslaw
Mill Mac Crunch; applewood smoked cheddar, sage & onion fritter
Poached Pear Almondine Pot de Creme; bourbon caramel & sesame snap
Decadent Lindt Chocolate Cake; raspberry yogurt gelato & passion fruit coulis
They seated us pretty quick (didn't even ask about reservations), but it took them about half an hour to take our order. Our glasses were dirty and our plates were too. Within an hour, we had only had our appetizers, and it was another 20 minutes before she even took away her dirty dishes. The soup had actually crusted on the plate. We got so impatient that I actually got up from the table to go find our waitress, but it was that exact same time she came out with her entrees. We just asked her right away to bring out our dessert and bill. She knew we were pissed because we didn't say one word to her when she brought our dishes.
The only thing that tasted remotely good was the chestnut soup. The sweet potato fritters were not sweet potatoes at all. The fish literally had no flavour. I tried to lift the pepper shaker to add some oomph to it, but it was actually stuck to the table cloth. When I finally pried it free, there was some gunky brown stuff underneath. I quickly put the shaker back.
We were sooo disappointed! I didn't even leave her a tip (cue bitchy/dirty looks from people). It took 1 hour and 45 minutes for us to finish our meal, despite the fact that the place wasn't even busy, and we were the only ones who weren't eating from a buffet. I honestly felt like we were treated like children. We got put in the corner even though there were tons of open spots. The two walls were actually floor-to-ceiling windows, so we were freezing our butts off. I knew that she even completely forgot about us at one point, because as she was walking around, we made eye contact and she kinda froze and ran back the other way (to get our food). We never even got our glasses filled. PN actually made me leave her 80 cents so I would get a flat number on the bill, and I complied. I was actually angry that I listened, though. The 80 cent tip just told her we were being cheap, when the message I wanted to give her was YOUR SERVICE SUCKS. END RANT.
Oh well, self-fulfilling prophecy and all that. Any one ever have an experience like this at a restaurant? Share your stories!